SCANPAN® products are made for specific purposes; pans for frying, pots and saucepans for boiling, etc. By using the products for the right purposes, you will experience high performance products. If you, however, use the products for other purposes, they may not perform optimally, and the non-stick coating may be impaired.
Do not overheat the product. As the aluminium is superior in retaining heat, high heat is unnecessary. Furthermore, high heat will reduce the non-stick performance.
After use, let the product cool off, then wash with warm, soapy water. The product must always be completely clean, before it is put away.
It is not recommended to wash the product in the dishwasher.
Burn marks due to overheating or charring of fatty substances can be removed by filling the product ¾ with water, bring to a slow boil using medium heat, add a tablespoon of detergent (for dishwasher or washing machine, not for handwash), simmer for 15 minutes, and rinse. Then clean the product as usual.
If your product is not clean after this procedure, you may contact your nearest SCANPANs dealer, who will make a physical complaint assessment and estimate if a free of charge exchange is justified.
Avoid using washing up detergent. Wash in warm water and use a stiff brush. You can boil off any burnt-on food in water.
Don’t leave your cast iron pots and pans to soak for longer periods of time. Clean them immediately after use.
Never put them in the dishwasher. Apply a little vegetable oil after cleaning.